Question 1

Do you ship overseas?

Accepted Answer

Yes, we curremtly ship to Canada and London. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Question 2

How long will it take to get my orders?

Accepted Answer

It depends on where you are. Orders processed in the United states will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Question 3

Do you have egift cards?

Accepted Answer

Yes, we offer electronic gift cards! Whether it's a birthday surprise, a well-deserved reward, or a holiday gift, our gift cards are the perfect way to fuel their next activewear spree. Click the link and shop now. https://fittsafe.com/collections/all

Question 4

Any other question?

Accepted Answer

You can contact us through our contact page! We will be happy to assist you.

Question 5

How do I return or exchange items?

Accepted Answer

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note: We do not offer pre-paid return labels, currently.

Expo Purchases:

For items purchased at our Expo booth, our online return portal won't work. Instead, simply send an email to help@fittsafe.com with the subject line "Expo Return/Exchange Request - [Your Order Number]". Be sure to include your order number (if you have it) and details about your desired return or exchange.

We'll process your request quickly.

Standard Purchases:

If you purchased your Fittsafe items through our website, you can utilize our convenient return portal for a hassle-free experience.

Click here to start your return

No matter how you purchased, our friendly customer service team is here to help! Feel free to reach out to us at help@fittsafe.com if you have any questions.

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